what you need to know
- Google has introduced a package tracking feature for Gmail.
- With the new feature, you can view package tracking and delivery status right in your inbox.
- It will support major couriers in the United States and will be available in the coming weeks.
Gmail users will soon no longer have to search their inboxes for tracking numbers or links as Google introduces a new tracking feature for its email client.
Google announced this in a blog post (opens in new tab) that it will introduce a new package tracking option for Gmail users in the coming weeks. The feature will support major couriers in the United States, provided merchants send tracking numbers to customers. According to The Rand (opens in new tab)this option is not available when a merchant does not provide a tracking number in the order email, as is the case with Amazon.
The package tracking feature is optional, which means you must give Google permission to search your Gmail inbox for order tracking numbers. This information is then used to prominently display the delivery status of your package directly in the inbox list view. Statuses such as “Label created”, “Delivery tomorrow” or “Delivered today” are displayed at a glance.
It’s designed to “help save time and keep track of all your shipments,” Google says, positioning the feature as a handy feature, especially as the holiday season is fast approaching.
When you click on an order email, an overview map is displayed at the top, giving you a more detailed timeline of where your package is at any given time and when it is expected to arrive.
If you no longer want Google to look up tracking numbers for your orders, you can turn off the feature at any time in your Gmail settings. While this appears to be an automated process, it may raise privacy concerns.
In addition to providing an ETA of when your order will arrive, the new feature will also “proactively display a delay label” in the coming months. The goal is to stay one step ahead of your shipment and “put email at the top of your inbox so you don’t miss anything (or a package).”
The latest change represents a new improvement for Gmail, which recently received a unified user interface that allows users to customize their experience while adding apps like Chat, Spaces, and Meet to Gmail for easier access.